MAD Practices: Radical Departure from Traditional EDW & BI

"If you are looking for a career where your services will be in high demand, you should find something where you provide a scarce, complementary service to something that is getting ubiquitous and cheap.
So, what's getting ubiquitous and cheap? Data.
And what is complementary to data? Analysis."
                                                       - Prof. Hal Varian, UC Berkeley, Chief Economist at Google

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The Rise of Dashboards in Banking, Telecommunications Industries| Contents Inside Dashboards

OPEN DISCUSSION

The term “dashboard” is as overused today as it is misunderstood. What exactly are dashboards? Are they just screens with fancy charts and graphics on them, or do they serve a greater purpose? The easiest way to understand what role dashboards play in the industry is to examine some of the questions that professionals are asking.

Problems

• How do we proactively prevent customer attrition? 
• What are the top and most current reasons that customers are leaving, and how might we respond to these dynamics? 
• Can we proactively spot trends and possible issues in our billing system that could have an impact on churn?

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